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Cleaning and Restoration Business improves Sales with AI Coaches

Updated: May 23

The Challenge

A cleaning and restoration company was experiencing growth pains within their Sales team. New and existing sales staff required training due to inconsistent approaches and negative customer feedback.

The Solutions

To address this challenge, CopilotHQ implemented a custom Copilot that was 100% contained within customer environment, CopilotHQ designed and implemented a solution which transcribes all phone calls, performs analysis of each call, with automated improvement recommendations generated by a Large Language Model to each agent on how they can improve their call based on company data. Additionally, AI models were used to evaluate individual and team performance over time, with performance monitoring via BI dashboard.

The Outcome

The AI solution virtually provided the role of a team lead coach that helps sales staff improve their calls and provide an accurate and consistent approach to solving customer queries and navigating difficult conversations.

GPT AI Chat, Copilots | AI Consulting Firm

We, at CopilotHQ, are not just an AI consulting firm. We are experts in cutting-edge artificial intelligence, machine learning, and advanced analytics solutions. We're your partners navigating you through this thrilling ride into the world of AI, so there is no need to fret about understanding heavy-duty tech terms. Our prime focus is on making AI simple and accessible to all types of businesses.

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